Legal

Terms and Conditions

Last updated: July 06, 2026

Terms & Conditions

Entity: Pepperose LTD

Product: AI Resume Pilot

Website: https://ai-resumepilot.com

Company Website: https://pepperoseltd.com/

Address: The Maylands Building, Office 42, Maylands Avenue, Hemel Hempstead, England, HP2 7TG

Email: help@ai-resumepilot.com

Customer Care: +44 1494 326040

Company Registration: 06112811

1. Acceptance of Terms

By accessing or using AI Resume Pilot, you agree to be bound by these Terms & Conditions. If you do not accept these terms, you may not use the service.

These Terms apply to all users globally, with additional mandatory protections for consumers located in the United Kingdom, the European Union, and other jurisdictions where applicable.

2. Service Overview

AI Resume Pilot is an AI-powered digital platform provided by Pepperose LTD, a company incorporated under the laws of England and Wales.

We reserve the right to update, modify, suspend, or discontinue any part of the service, including features, content, or availability, at any time without prior notice, to the extent permitted by law.

3. Plans and Pricing

All plans begin with a €0.01 trial for 24 hours, after which the selected subscription plan will automatically renew unless cancelled.

Starter

Monthly subscription (renews every 28 days)
€19.99 per month

Pro

Monthly subscription (renews every 28 days)
€29.99 per month

Elite

Monthly subscription (renews every 28 days)
€49.99 per month

4. Billing and Payment

Subscriptions renew automatically unless cancelled before the end of the current billing period.

Payments are charged to the payment method provided during sign-up.

Prices may be displayed or charged in currencies other than EUR (€) and may vary based on your location, applicable taxes, including VAT, exchange rates, or third-party payment processor fees.

Pepperose LTD reserves the right to change pricing with advance notice where required by applicable law.

Payments are non-refundable, except where refunds are required under applicable consumer protection laws.

5. Cancellation & Consumer Rights

5.1 Subscription Cancellation

You may cancel your subscription at any time via your account dashboard. Upon cancellation, you will retain access until the end of the current billing cycle. No partial refunds are provided for unused time unless required by law.

5.2 Consumer Rights

If you are a consumer residing in the United Kingdom, the European Union, or another jurisdiction providing statutory cancellation rights for digital services, those rights will apply where required by law.

By accessing and using AI Resume Pilot immediately after purchase, you expressly request the immediate performance of the digital service.

Where permitted by applicable law, once performance has begun, you acknowledge that your statutory right to cancel or withdraw may no longer apply.

To exercise any applicable cancellation or withdrawal rights, contact us at help@ai-resumepilot.com, including your name, email address, and order reference. Eligible refunds will be processed in accordance with applicable law.

6. Account Use & Responsibility

You must be at least 18 years old or have the consent of a parent or legal guardian to use the service.

You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.

Sharing or reselling account access is prohibited and may result in suspension or termination without refund.

7. Intellectual Property

All software, algorithms, content, designs, text, trademarks, and documentation associated with AI Resume Pilot are the exclusive property of Pepperose LTD or its licensors.

Any unauthorized copying, reproduction, distribution, reverse engineering, or commercial exploitation is strictly prohibited.

8. Limitation of Liability

AI Resume Pilot is provided on an "as is" and "as available" basis. We do not guarantee uninterrupted or error-free operation.

To the maximum extent permitted under the laws of England and Wales and applicable consumer protection legislation, Pepperose LTD disclaims all warranties, whether express or implied.

Our total liability for any claim arising out of or relating to the service shall be limited to the amount paid by you for one (1) monthly subscription period under your current plan, except where mandatory consumer law requires otherwise.

9. Termination

Pepperose LTD may suspend or terminate your access to the service, with or without notice, if you violate these Terms or misuse the platform.

Termination does not affect any accrued payment obligations.

10. Governing Law & Jurisdiction

These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales.

Any disputes arising out of or in connection with these Terms shall be submitted to the competent courts of England and Wales, unless mandatory consumer protection laws provide otherwise.

11. Data Protection & Privacy

Pepperose LTD complies with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and, where applicable, the EU GDPR.

For detailed information on how we collect, use, store, and protect personal data, please refer to our Privacy Policy.

12. Customer Support

For questions, support requests, or complaints, contact us at:

Email: help@ai-resumepilot.com

Phone: +44 1494 326040

We aim to respond to all email inquiries within 24 hours during normal business hours.

13. Amendments

We reserve the right to amend these Terms & Conditions at any time. Updated versions will be published on our website and communicated where legally required.

Continued use of AI Resume Pilot after changes take effect constitutes acceptance of the revised Terms.